Accidents happen! That's why we buy insurance. If you have an accident, we want to provide you excellent service, and ensure prompt and fair settlement. To help achieve this goal, here are guidelines to follow, and numbers to call.
Is your loss covered?
If there is an accident and you are not sure if you are covered, we encourage you to report it and let a claims professional determine whether it's covered.
Reporting a loss
You may report a loss directly to your insurer's claims department, or you
may call us. The numbers for those of our insurers that maintain
twenty-four-hour claims reporting, appear below. If you prefer to report
the loss to us, please call us at 1-800-252-9597 during normal business
Ace American 1-800-945-7461
Old United 1-800-866-6090
Foremost Insurance Group 1-800-527-3907
American Family Home 1-800-252-9597
American Southern Home 1-800-252-9597
AquaPac Program 1-800-633-8606
Chartis Insurance 1-866-706-7245
If you have a question or problem in connection with the handling of your claim, please call us for assistance at 1-800-633-8606. We will gladly get involved.